They Have a Physical LocationAlmost any stable, for-profit, company is going to have a physical base of operation. Not having a physical office indicates that something suspicious might be going on with the business, and you could quickly find yourself facing a scam situation. Avoid this by doing your homework and researching HVAC companies. It’s easy to use a program such as Google Maps to find a business and see whether there is, in fact, office space at that address. If you’re concerned that your chosen HVAC company isn’t legitimate, you can also check out the Better Business Bureau site to confirm.
They Carry Appropriate LicensingSince HVAC installation and services are complicated procedures—and potentially even hazardous, especially if you are having gas-powered equipment installed—technicians need to have the proper knowledge and licensing required to do the job. Similarly, the employees within that company much be registered with the state where your HVAC contractor is based, and keep their license and related paperwork up to date. Before hiring a contractor, check on the status of their licenses, and this will tell you if they’re in good standing with the state and complete their professional duties in a timely manner.
They Dress and Present Themselves ProfessionallyWhen it comes to service technicians, you’re of course not going to expect someone to show up at your door in a suit and tie. What you should expect, however, is for HVAC professionals to present themselves professionally, and take pride in their work. This includes being respectful and courteous, especially since HVAC contractors are community and customer-oriented. At the end of the day, you should feel good about the service you’re receiving.
They Are PromptIn the best case scenario, your HVAC contractor will provide emergency services. After all, as we all well know, no HVAC emergency happens at a convenient time, right? Even if it’s not an emergency, however, you should expect your HVAC technician to be on time and to be as efficient as possible with whatever service you need, from HVAC installation, to repairs and maintenance. If you keep calling a company only to have their phones consistently ringing with no answer or you leave a voicemail to have no response within a reasonable amount of time, you probably don’t want to trust that company to do any work at your home. Businesses should always value and earn your trust—skipping phone calls communicates the exact opposite.
They Have Extensive HVAC KnowledgeWhen you’re investing in any type of HVAC work, you want to have confidence that the technicians you hire have the know-how to get the job done right, the first time. We have trustworthy employees who have been trained to a high standard, and we’re willing to answer any questions you may have about our experience and HVAC education.
For quality HVAC services, contact Air Mechanical, Inc. today!