Our Response to Covid-19

March 18th, 2020

Dear Valued Air Mechanical Customers,

Given the recent outbreak of COVID-19, we want to assure you that Air Mechanical’s greatest priority is the health and safety of our customers, employees and communities. We have been monitoring the situation closely and are actively taking precautionary safety measures to ensure the greatest level of safety possible.

Governor Walz Essential Business Executive Order:

Our skilled trades people have been named Essential and are vital in maintaining the health, safety, efficiency and comfort of homes during the Stay-At-Home Order.

Section 6 of the Emergency Executive Order 20-20 by Governor Tim Walz on March 24, 2020: Subsection X: “Construction and critical trades. This category includes workers in the skilled trades such as electricians, plumbers, HVAC and elevator technicians and other related construction of all kind.” March 25th, 2020

During this unprecedented outbreak, we will continue to proudly serve your Heating, Cooling, Plumbing and Electrical needs 24 hours a day, 365 days a year. We are taking lead from the WHO and CDC and from the Minnesota Department of Health.

We are taking the following steps to immediately protect our company and our customers:

AMI Work at Home and In-Office Guidelines:

  • AMI Tech Support Team verified security of software systems and networks to allow secure work from home.
  • AMI Buildings Secured against any entry of non-authorized persons. 
  • All Customer Care Representatives and 90% of in-building support team are working from home on AMI provided computers and secured software.
  •  ALL Field Staff to stay outside of AMI Buildings and observe Stay At Home order when not working.  If an item is needed during business hours, technician to call supervisor or warehouse and item will be placed outside in pre-determined, secure location for you. 
  • Any and all staff members to report health status to AMI President &/or Supervisor each Monday morning and are directed to report any self-quarantine requirements of themselves or family immediately.
  • ALL meetings, large and small, are through virtual meetings only or with remaining in-office staff, to follow social distancing guidelines.
  • AMI In-Office staff observing disinfection, bathroom assignments, kitchen disinfection, limited access between buildings and other protocols to keep each other safe.

AMI Essential Business Guidelines for Field Staff following CDC Guidelines:

  • AMI Field Staff reviewed all CDC guidelines and proper techniques for limiting interaction for our customers and for themselves.
  • AMI Field Staff practicing Social Distancing with fellow staff, customers and others.
  • AMI Field Staff to carry Essential Business Protocols and Identification.
  • AMI Field Staff to report health status to AMI President each Monday morning and are directed to report any self-quarantine requirements of themselves or family immediately.
  • AMI Field Staff actively supplied with sanitation stations, gloves, boots and sprays to sanitize their person, tools, customer homes, vehicles.

For YOUR Safety and Ours – AMI Restricted Customer Contact Policy during Covid 19:

  • At-Home Customer Care Specialist will schedule your call and do any of the pre-work necessary to limit contact with our technician coming to your home. 
  • Customer Care will contact you when our technician* is on their way to your home.
  • When the technician arrives, he will first visibly wash his hands and put on protective gear before he approaches your home.  He will ring doorbell and then back away to a distance of 6 feet.  He can answer all of your initial questions and receive instruction from you from this distance while still outside.
  • At this point, we ask that you direct him verbally to mechanical room and move yourself and family member and pets to another room or to a distance of 6 feet. 
  • Technician is provided single use booties for shoes and gloves and hand sanitizer for your and their protection. 
  • Any item the technician removes from the mechanical room (air filter, water filter, replaced parts, etc.) will be placed in a sealed bag for your safety and theirs.
  • We have instructed our Customer Care team and Technicians how to complete the payment of the transaction contact-free for your safety and theirs.  Customer should not have to touch a pen, paper or tablet.

*(Technician is defined as anyone authorized by AMI to repair or prepare an estimate for replacement of mechanical system equipment in your home.)

We appreciate your business and understanding,

Thank you,

Air Mechanical Team of Excellence

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Signs Your Water Heater Needs Repairs

March 30th, 2020
girl-in-shower-screaming

Access to a reliable source of hot water makes a positive difference in our day-to-day lives. Hot water allows us to more effectively wash our dishes and our hands; showering with hot water is also a lot more pleasant that bathing with icy water, especially during winter!

It is easy to see that hot water heaters are vital to the modern household–they are certainly more effective than heating up individual buckets and transporting them to the tub! With this in mind, it is easy to understand why encountering problems with your water heater should prompt a quick response to your friendly, local plumber at Air Mechanical, Inc. for repairs.

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AMi has the Solution for Improving Indoor Air Quality

March 19th, 2020

Did you know….

  • Just one cubic foot of air can have more than 30 million pollutants? That’s 100 times more than the outside air.
  • Having good indoor air quality actually IMPROVES the efficiency of your HVAC system.
  • American’s spend 93% of our lives indoors where the level of pollutants are often 2 to 5 times greater than outdoors.

So what can you do about that? Although we can’t always control our outdoor or work environments, we can take steps to control the air quality of our homes. Air purification systems control the air quality filtering through your home and duct work, making the air in your home easier to breathe.

What do Air purifiers remove?

Virus Protection: Many people buy HEPA machines that are reported to kill viruses using UV lamps. Unfortunately, small UV lamps just don’t work; you need a lamp that will create at least 24,000 microwatts of UVGI.

Mold Removal: If you have a problem with surface mold, it’s best to consult with a professional AMi Technician. However, many people seek allergy relief products due to allergic reactions to airborne mold. Air purifiers that remove airborne mold usually raise ozone levels, and in the process kill odors, chemical particles and bacteria.

Dust Removal: Many people are allergic to dust, and turn to HEPA machines to filter out dust. HEPA machines usually only take care of the dust in the room where they’re located, so they’re not the best solution to keeping your whole house dust-free. Instead, it’s best to keep your HVAC running 24/7, invest in good furnace filters and a whole home air purifier.

Second Hand Smoke Removal: Smoke not only negatively impacts health and air quality, but it also seeps into fabrics and hard surfaces. Liquid air purifiers are the best and most effective way to remove second hand smoke.

The good news is AMi has many solutions for improving your indoor air quality, depending on your needs, concerns and environment.  

Even considering today’s air quality, respiratory illnesses aren’t inevitable. By improving your home air quality through cleaning and air purifiers, you are certain to breathe easier.

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Do You Need Sump Pump Repairs?

March 16th, 2020
time-for-service

The sun peaking through the clouds can feel a bit like it is taunting us because we all know that it is still really cold outside. But at least it isn’t raining all too much right now. It is nice that you were able to get through some of the wetter weather without any flooding issues like what happened before you got your sump pump.

Speaking of your sump pump though, there still may be more flood risks down the road so while there is a small lull it is a good idea to check on your system to make sure it is ready, just in case. Much like checking your car after a long drive, if your sump pump has been working hard lately, you will want to check it for any possible repair needs it may have accrued.

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What’s Up with Video Pipe Inspections?

March 2nd, 2020
build-up-in-pipes

Video pipe inspections may sound a little strange if you haven’t already had this service. Rest assured, we aren’t strapping a Go-Pro camera to a flexible pipe and shoving it down your kitchen sink drain.

Video pipe inspections are a service that our team offers to help us address some of the issues that may pop up in your plumbing systems. Maybe you have a drain blockage and aren’t sure whether it is in your drain or your sewer line. Or perhaps you have a leak or damage somewhere in your pipes but aren’t sure where the issue is. With video pipe inspection, our expert plumbers can get these problems identified, located, and addressed.

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3 Ways To Improve Your Water Quality

February 17th, 2020
tapwater-from-faucet

The water that you use to stay hydrated and clean needs to be clean and clear too. It isn’t that a little higher mineral concentration will hurt you, as much as the issue lies in how it can impact your plumbing lines. With that said, you should be absolutely sure that the water coming from your taps is safe for consumption too!

Your water quality matters for more than one reason. For your daily living and health, clean water is vital. For the care and quality of your clothes and dishes, clean water is also pretty important. So when you notice that your water isn’t tasting quite right, or your dishes seem to have a layer of something on them no matter how well they are washed, it may be time to consider making an addition to your Plymouth plumbing system to clear up your water supply.

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Which Water Heater Suits You Best?

February 3rd, 2020
bathtime

Taking a nice, relaxing, warm shower after a workout or at the end of a long day is pretty wonderful. What isn’t wonderful is when you are in the middle of a warm shower and the water suddenly gets cold, if not downright icy. Or maybe your water never heats up properly to begin with.

If either of these incidents sound familiar, you may be in the market for a new water heater. What we want to tell you is that you have more than one type of water heater to choose from: you can opt for a tankless water heater too! The key here is deciding on which system would best meet your needs.

The sooner you figure out your water heater replacement in Andover, MN, the better too. You don’t want to have to shower at the gym!

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Now Is the Perfect Time To Start Using Less Water

January 20th, 2020
Drainage-Draining-Sink-Water

The New Year is the best time to make a renewed effort to conserve resources. While being more environmentally conscious may not be on the top of the resolutions list, there are enough benefits to making the effort to use less that make it worth it. One of the best ways to do this is to find ways to reduce water.

Using less water is a lot easier than you may expect and offers several benefits. Aside from helping prepare for the possibility of a drought, using less water saves on energy use and utility costs involved with the delivery of the water. And, of course, less water usage helps the environment too.

So, how can you pull back on how much water you utilize in your daily life? We have a few tips to help you do just that.

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Visit Us at The Minneapolis Home + Remodeling Show!

January 10th, 2020
minneapolis-home-remodeling-show

The Air Mechanical Inc. team will be an exhibitor at The Minneapolis Home + Remodeling Show! This show is a marketplace where you have a chance to look at and purchase home products and services, such as the professional home comfort services provided by Air Mechanical Inc.

The Minneapolis Home + Remodeling Show will be held at the U.S. Bank Stadium in Minneapolis, MN from January 24-26, 2020. Air Mechanical Inc. is proud to be one of the industry experts that will be at this show. Make sure you come by and visit us at booth 421!

We look forward to seeing you there!

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Tips To Ensure Furnace Efficiency

January 6th, 2020
no-heat-cold-man

The weather has gotten nice and cold here in Minnesota, hasn’t it? While going outside has become something most of us are doing only when required, it is quite nice to be able to enjoy the warm comfort of your home, perhaps accompanied by a nice mugful of something hot.

Our furnaces are working hard and they won’t be off anytime soon, which is a good thing considering that without them temperatures at home would be less than pleasant. However, sometimes those heating bills might make you wonder if it might be worth it to attempt to brave it out without your heater.

We can help. We have a few different tips you can try that will facilitate the task of warming your home, along with great services that will help get your heater working efficiently again.

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