Our Response to Covid-19

March 18th, 2020

Dear Valued Air Mechanical Customers,

Given the recent outbreak of COVID-19, we want to assure you that Air Mechanical’s greatest priority is the health and safety of our customers, employees and communities. We have been monitoring the situation closely and are actively taking precautionary safety measures to ensure the greatest level of safety possible.

Governor Walz Essential Business Executive Order:

Our skilled trades people have been named Essential and are vital in maintaining the health, safety, efficiency and comfort of homes during the Stay-At-Home Order.

Section 6 of the Emergency Executive Order 20-20 by Governor Tim Walz on March 24, 2020: Subsection X: “Construction and critical trades. This category includes workers in the skilled trades such as electricians, plumbers, HVAC and elevator technicians and other related construction of all kind.” March 25th, 2020

During this unprecedented outbreak, we will continue to proudly serve your Heating, Cooling, Plumbing and Electrical needs 24 hours a day, 365 days a year. We are taking lead from the WHO and CDC and from the Minnesota Department of Health.

We are taking the following steps to immediately protect our company and our customers:

AMI Work at Home and In-Office Guidelines:

  • AMI Tech Support Team verified security of software systems and networks to allow secure work from home.
  • AMI Buildings Secured against any entry of non-authorized persons. 
  • All Customer Care Representatives and 90% of in-building support team are working from home on AMI provided computers and secured software.
  •  ALL Field Staff to stay outside of AMI Buildings and observe Stay At Home order when not working.  If an item is needed during business hours, technician to call supervisor or warehouse and item will be placed outside in pre-determined, secure location for you. 
  • Any and all staff members to report health status to AMI President &/or Supervisor each Monday morning and are directed to report any self-quarantine requirements of themselves or family immediately.
  • ALL meetings, large and small, are through virtual meetings only or with remaining in-office staff, to follow social distancing guidelines.
  • AMI In-Office staff observing disinfection, bathroom assignments, kitchen disinfection, limited access between buildings and other protocols to keep each other safe.

AMI Essential Business Guidelines for Field Staff following CDC Guidelines:

  • AMI Field Staff reviewed all CDC guidelines and proper techniques for limiting interaction for our customers and for themselves.
  • AMI Field Staff practicing Social Distancing with fellow staff, customers and others.
  • AMI Field Staff to carry Essential Business Protocols and Identification.
  • AMI Field Staff to report health status to AMI President each Monday morning and are directed to report any self-quarantine requirements of themselves or family immediately.
  • AMI Field Staff actively supplied with sanitation stations, gloves, boots and sprays to sanitize their person, tools, customer homes, vehicles.

For YOUR Safety and Ours – AMI Restricted Customer Contact Policy during Covid 19:

  • At-Home Customer Care Specialist will schedule your call and do any of the pre-work necessary to limit contact with our technician coming to your home. 
  • Customer Care will contact you when our technician* is on their way to your home.
  • When the technician arrives, he will first visibly wash his hands and put on protective gear before he approaches your home.  He will ring doorbell and then back away to a distance of 6 feet.  He can answer all of your initial questions and receive instruction from you from this distance while still outside.
  • At this point, we ask that you direct him verbally to mechanical room and move yourself and family member and pets to another room or to a distance of 6 feet. 
  • Technician is provided single use booties for shoes and gloves and hand sanitizer for your and their protection. 
  • Any item the technician removes from the mechanical room (air filter, water filter, replaced parts, etc.) will be placed in a sealed bag for your safety and theirs.
  • We have instructed our Customer Care team and Technicians how to complete the payment of the transaction contact-free for your safety and theirs.  Customer should not have to touch a pen, paper or tablet.

*(Technician is defined as anyone authorized by AMI to repair or prepare an estimate for replacement of mechanical system equipment in your home.)

We appreciate your business and understanding,

Thank you,

Air Mechanical Team of Excellence

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5 Reasons to Consider a Heat Pump

September 14th, 2020
ductless-wall-unit

Do you have a reliable system in your home to provide you with comfort all year long? If you aren’t sure, we would love to tell you about the opportunities that come with installing a heat pump as a part of your Andover, MN HVAC system.

Heat pumps are great for energy-efficient heating and cooling. These home comfort units can be the solution to a home that needs reliable cooling or heating. If you are curious about what makes heat pumps such a great option for the modern or vintage homes, we can give you those details.

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Air Mechanical, Inc. Was In the News!

August 31st, 2020
UV-light

Your friendly local technicians from Air Mechanical, Inc. have been seen on your TV screen helping homes and businesses to improve their indoor air quality.

You can catch President Mike Nesdahl on the KTSP Nightcast discussing how UV light air purifiers can be helpful in fighting against the spread of disease in the home. You can see the full interview here: ‘What it hits, it will get’: UV light may be the new weapon in fight against pandemic.

You can also get a glimpse of what our pros are doing for local businesses as well. Our neon-shirted team members can be seen in this clip installing a negative air pressure system at a local dentist’s office to help keep both employees and patients safe.

Discover how we can help your home or business when you contact us today.

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What Happens If Your Air Filter Is Clogged

August 31st, 2020
man holding air filter

The flow of air in and out of your air conditioning system is going to play a big role in how comfortable your home is. After all, if no air gets in, there is nothing to cool. Likewise, no air getting out of the system means your home won’t be able to cool down.

Let’s discuss this first issue for now: the lack of air getting into your air conditioner. If your AC isn’t getting good airflow it could be a problem with your air filter. And trust us, you want to address this issue as soon as you can.

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5 Signs You Need AC Repairs

August 17th, 2020
technician-working-on-outdoor-unit

When your air conditioner starts to malfunction you don’t want to ignore the issue. It will only get worse and summer will only become more uncomfortable. Instead, you want to reach out for professional AC repair in Plymouth, MN so that whatever is going wrong can be made right again.

If you have noticed that your home isn’t as cool as usual or something just seems off about your AC system, you shouldn’t ignore it. It may actually help to know what the signs are to look for that you do need to get a repair for your cooling system. The more you know the sooner you can get the issue fixed.

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It’s Not Too Late to Schedule AC Maintenance

August 3rd, 2020
technician-working-on-outdoor-unit

Summer may not be playing out the way that many of us thought it would, but we hope you have still been able to enjoy these days of warmer weather. Biking, visiting the Millenium Gardens, or even going to an outdoor concert are all great ways to safely enjoy the warmer temperatures before returning to your comfortably cool home. In the interest of keeping your home that comfortable place to return to after a long hot day, we want to ask you a question: “Did you schedule your AC maintenance appointment this year?”

If you are realizing that you blanked on scheduling your yearly tune-up, it’s okay! There’s been a lot of upheavals lately so we don’t blame you and we are happy to say it isn’t too late.

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Do I Need a Pipe Replacement If I Have a Leak?

July 20th, 2020
leaking-pipe

Having a leaking pipe in your home is a problem but it doesn’t always mean you have to replace the entire length of the pipe. We know sometimes this can seem like a better solution–after all, why wait to have to do it later–but it actually ends up costing you more with the same result that a repair would have provided you.

Our team is staffed by professionals who can help optimize the operation of your plumbing in Andover, MN. This means we can help with everything from a full water heater replacement to patching a pipe leak. That is why when you are having leak troubles, you want to reach out to us to assess the issue and get it resolved.

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Is it Time to Upgrade Your Kitchen Plumbing?

July 6th, 2020
water-from-faucet

When you walk into your kitchen, can you estimate the era that your kitchen appliances originate from? Maybe you can see that your faucet and sink are distinctly dated from the late 70s or your gas stove is a very 1990s model. If this sounds familiar you may be ready for a kitchen remodel and that is something we can assist with.

Giving your kitchen a new look and updating your kitchen appliances is going to be a job that too many people try to attempt on their own when they need to enlist the services of a professional plumber in Maple Grove, MN. Let us explain why you should reach out to our professional team members for assistance in your kitchen upgrades this summer.

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Is Your AC Ready for the Heat?

June 22nd, 2020
checklist

Temperatures are on the rise and the days of being able to happily enjoy the softer warmth of spring are quickly giving way to days of dealing with the sweltering summer heat. This means that you are about to be giving your air conditioner a lot of work to do over the next several months. But is your system up to the task?

If you haven’t scheduled maintenance for your HVAC in Plymouth, MN we want to strongly suggest that you get an appointment set up soon. Why? Because this service can help to keep you cool this summer by ensuring your air conditioner is ready to face the heat head-on!

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Signs You Have a Leak

June 8th, 2020
leaking-pipe

Whether you are a homeowner or a renter, it is never a good thing when you walk into a room and discover the presence of a leak. It might be water dripping from the ceiling or pouring out from under your sink. It could even be realizing that your carpet is wet and soggy. The fact is that however you discover that leak you can’t ignore it.

If you have a leak anywhere in your home the best situation is to catch it before it gets worse and starts causing serious damage to your home. But how can you pinpoint and issue that, in most cases, isn’t readily visible? We have some pointers for warning signs to look for so you can reach out for assistance with your plumbing in Maple Grove, MN before you have a big issue.

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3 Facts About Air Purifiers

May 25th, 2020

Breathing isn’t something you think much about; but if you knew that the air in your home is packed with particles such as dust, allergens, bacteria and viruses, you might think twice about taking a deep breath when you are relaxing at home.

Fortunately, there is a way to reduce these particulates or VOC’s (volatile organic compounds) making the air you breath inside your home much healthier. With the help of an air purification system or an air purifier, you can reduce the re-circulation of those unwanted contaminants that are naturally present in the air supply inside your home. AMi’s technical staff offers you 3 key facts about Air Purification systems and how they increase the indoor air quality of your home.

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